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Thank you for choosing Silk Petal Styling. Please read through our terms and conditions carefully before booking your styling services.

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Bookings & Payments

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• A non-refundable deposit of 30% is required to secure your booking.

• The remaining balance is due 14 days prior to your event.

• Bookings are not confirmed until the deposit has been received.

• Payment plans may be available on request.

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Cancellations & Refunds

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• Cancellations made more than 30 days before the event will receive a refund of any payments made, minus the non-refundable deposit.

• Cancellations within 30 days of the event will forfeit all payments made.

• In the unlikely event that we need to cancel your booking, a full refund will be provided.

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Travel Fees & Venue Access

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• Travel fees apply to venues outside the local area (Maleny and surrounds).

• Additional charges may apply for difficult access, multiple location setups, or restricted setup times.

• Clear access and setup/pack-down times must be confirmed prior to the event.

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Wet Weather Policy

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• Our styling items, including silk florals and candles, are not waterproof and must be protected from rain and moisture.

• All styling items must be set up under adequate cover in the event of wet or unpredictable weather.

• It is the client’s responsibility to ensure a wet weather plan is in place with the venue.

• Silk Petal Styling reserves the right to modify or withhold setup if weather conditions pose a risk to our items.

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Floral Collections & Custom Designs

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• Clients may choose from our five signature floral collections at no additional charge.

• Custom floral designs or colour palettes outside our collections will incur an additional design fee.

• We reserve the right to substitute floral elements with similar alternatives if needed.

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Hire Items & Styling Inclusions

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• All items supplied (florals, candles, vases, runners, etc.) remain the property of Silk Petal Styling.

• Any missing or damaged items will be invoiced for replacement at cost.

• Items must not be moved or repurposed by venue staff or guests.

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Setup & Pack-Down

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• All packages include full setup and pack-down of your styling items.

• Times will be coordinated with your venue and must be strictly adhered to.

• Late-night or next-day pack-downs may incur an additional fee.

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Liability

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• We are not responsible for any injury, damage, or loss caused by misuse of styling items.

• Clients are responsible for providing accurate event details and access requirements.

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By proceeding with your booking, you acknowledge that you have read and agreed to these terms and conditions.

If you have any questions or would like to discuss custom requests, please don’t hesitate to get in touch.

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